AI Literacy FoundationHome & family
You’re helping an aging parent
Get on top of three portals, four bills, and a pharmacy that calls at eight
The second shift nobody trained you for. Turn a confusing statement into plain English. Draft the email to the insurer. Build the one-page summary of medications and appointments you keep meaning to make.
Try saying
“Here’s the bill and here’s what the insurance said. What’s the actual disagreement, and what should I ask when I call?”
Where it lets you down
Never for a medical decision. Use it to understand a document and prepare your questions — the answer comes from the doctor, the pharmacist, or the caseworker.
If you’ve never done this before