AI Literacy Foundation

Money & paperwork

You’re the one who handles the household paperwork

Understand the letters that seem designed not to be understood

Insurance denials, escrow notices, benefit redeterminations, the tax form with the line nobody can parse. Ask what it means, what it wants, and what happens if you do nothing.

Try saying

“What is this letter actually telling me? What do they want me to do, by when, and what happens if I ignore it?”

Where it lets you down

It can misread which of several rules applies to you. It’s a translator, not an authority — for anything with money or a deadline attached, confirm with whoever sent the letter.

If you’ve never done this before

When not to use AI: health, money, and legal →